We will check the goods quality before shipment. If there are some expected problems happen, we hope to solve the problems with buyer through friendly in the following ways:
If it is quality problem, buyer can submit argue within 14days after receiving the goods, buyer must provide photos or video and other evidence to seller for identify.
Man-made damaged, buyers take full responsibility
Product quality processing program:
1).The buyer return the goods to us and responsible for return shipping costs; after we receive the goods, we will send a new product to buyer and pay for the resend shipping cost.
2).If the goods (total price including shipping is less than 10USD)has quality problem, we will resend a new product in buyer next order; if buyer do not plan to make a new order in the near term, buyer can pay the resend shipping cost and ask to resend a new product.
Tax:
Paying tax is the duty of every citizen, buyer need to responsible for the all of taxes. Due to the tax problem, buyer refuse to receive the goods, buyer need to responsible for freight out and home.
Payment Terms:
We only accept escrow.
For security reasons, we will only ship order to the delivery address you confirmed with escrow.
Shipping:
Terms of shipment:
Before ordering please contact us to confirm your preferred shipment method. Items are only shipped after payment is confirmed by Escrow.
Shipping Companies:
We support shipment by "EMS","UPS","DHL","Fedx","TNT"
Feedback:
Customer satisfaction is very important to us, f you are satisfied with the items you ordered, please leave feedback, if you are not satisfied with the items you ordered, please contact us before leaving negative feedback, We can work together to resolve any dispute.
Return policy:
You may return the product within 14 days of receipt, Item must be returned in new condition, as received with all accompanied accessories and literature, including the factory carton, Shipping, handling and insurance is not refundable and buyer is responsible for return shipping costs and logistics, You must contact us contact us within 14 days of receipt.