What`s the MOQ?
Answer: It`s 100pcs, but if you need less, it¡¯s ok, but the price will be changed based on your quantity.
What is your quality warranty?
Answer: All of our products are with 1 year quality warranty.
Should we use our logo/brand?
Answer: Yes, of course. OEM is absolutely supported; both on package or devices.
What certificates do you have?
Answer: All electronic products are with CE & RoHS certificates.
How can I get a sample? What¡¯s the sample fee? How long will it take?
Answer: Please confirm with us the model you¡¯ll purchase, and you prepaid the sample fee , after sample tested and qualified, we will refund this sample fee when you place the bulk order. We can send out the sample within 2 working days after receiving payment.
What¡¯s the lead-time for orders?
Answer: Normally it takes 5 working days after receiving payment.
Do you hold quantities in stock ready to ship?
Answer: Yes, we usually hold some quantities in stock, such as 100pcs or 200pcs are ready to ship immediately.
What about your after-sale services?
Answer: We have 100% QC before shipment. If there are some unexpected problems happen, we hope to solve these problems with our customers through friendly ways as below:
1, If it¡¯s quality problem, customers must provide photos or videos and other evidences to us for identify. After confirmation, we¡¯ll send the new products to replace the damages in next order.
2, If it¡¯s man-made damaged, customers should take full responsibility.