1. Individual package -- each pulley is protected
2. Standard size carton
3. Customized wooden case -- save space
4. Wrapping film -- water proof
5. OEM/ODM package size available
Customer satisfaction is very important to us. If there are any problems with our items, please do contact us first. We are always at your service.
We only accept the return of items in their original condition and all accessories included.
Customized items (either in color, size or material) may not be returned or exchanged.
Please note that we don’t accept any return or exchange without our prior confirmation.Returns must be initiated within 7 days of receiving your order and be sent to our return address within 30 days after the return request is confirmed.
Please kindly email us the return delivery information, including the shipping courier and tracking number. Customers are responsible for all return shipping fees, except for items that are defective, damaged or mis-shipped.
Exchanges are only allowed for items that are defective, wrongly shipped or damaged upon receipt. Please be aware that we will issue the replacements only after returned items are received.
Your feedback is the degree of satisfaction which is the focus of our selling. Before you leaving 1-4 star feedback, please contact us for quick and thoughtful resolutions. We put your satisfaction in first place.
Your 100% satisfaction is our drive and pursuit for progressing.